Refund policy

Returns & Refund Policy

This Returns & Refund Policy applies to all purchases made through Cabellut BV.


Right of Withdrawal (EU Customers)

If you are based in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.

To exercise this right, you must notify us within 14 days of delivery at info@litacabellut.com. You then have a further 14 days to return the item.


Return Conditions

Returned artworks must:

  • Be in original condition

  • Be undamaged

  • Be returned in suitable protective packaging

  • Be shipped with tracking and insurance

Return shipping costs are the responsibility of the customer.


Limited Edition Artworks

All works are part of a numbered limited edition series. Edition numbers are part of a fixed production run and do not constitute personalisation under EU consumer law.


Refunds

Once the returned item has been received and inspected, approved refunds will be issued to the original payment method within 5–10 business days.

Original shipping costs are only refunded where required by law.


Damaged or Incorrect Items

If your order arrives damaged or incorrect, you must contact us within 48 hours of delivery, including:

  • Order number

  • Photos of the artwork and packaging

We will assess and provide an appropriate resolution (replacement, repair, or refund).


Non-Accepted Returns

Returns may be refused if:

  • The artwork is not returned in original condition

  • Damage occurred after delivery due to improper handling

  • The return is initiated outside the legal withdrawal period


Contact

For returns or refund inquiries:
Email: info@litacabellut.com


Last updated: 29-09-2026